People. Data. Possibility.PERSONAL SPACE / 001

Less chaos.More flow.

I’m Mikhail. I connect people, data and
systems to make work work better.

Workforce Management Global
Intraday Automations Specialist

Discover what I do
BUILT ON CURIOSITY.
DRIVEN BY WHAT’S POSSIBLE.
Scroll to connect the dots
01 / The person behind the process

I connect
the dots.
So people can
do what matters.

Operations move fast.
I help the systems keep up.

I work at the intersection of workforce management, analytics and automation — turning complex operational needs into tools that make everyday decisions easier.

From intraday visibility to connected workflows, my focus is simple: less repetitive work, clearer information and more room for people to do their best.

Mikhail.A SYSTEMS MIND.
A HUMAN APPROACH.
My sweet spotOperational thinking ↗ Technical curiosity ↗ Thoughtful design
02 / What I bring to the tableFROM THE BIG PICTURE
TO THE SMALL DETAILS.

A little less manual.
A lot more possible.

Different disciplines.
One connected way of thinking.

01 WORKFORCE MANAGEMENT

In the moment.
Ahead of the curve.

Making sense of changing demand, staffing and performance. Bringing the right context into intraday decisions.

Explore the focus
Intraday visibility · Workforce insights · Operational monitoring
Tools in my workflow: Quinyx, Calabrio, Looker.
02 AUTOMATION & SYSTEMS

Let the systems
do the busywork.

Connecting tools and building workflows that take the repetitive steps out of day-to-day operations.

Explore the focus
Workflow automation · Data orchestration · Connected tools
Tools in my workflow: Dagster, Datamill, GitHub.
03 ANALYTICS & VISIBILITY

Good data.
Better questions.

Turning scattered information into clear, useful views. Building the visibility teams need to understand what’s happening and what to look at next.

Explore the focus
Data analysis · Dashboard thinking · Observability
Tools in my workflow: Snowflake, Looker, Grafana, Datadog.
03 / A little hands-on thinkingAN INTERACTIVE EXPLORATION

From noise.
To a clear
signal.

Complexity is a starting point.
See what happens when the dots connect.

THE FLOW EXPERIMENT01 / 03
EVERY DOT IS A POSSIBILITY.
01

Start with what’s happening.

Separate signals. Different systems. Look closely before deciding what needs to change.

04 / The toolkitALWAYS LEARNING.
ALWAYS CONNECTING.

Different tools.
Shared purpose.

The platforms I work with to turn
operational questions into useful systems.

Quinyx

Workforce management

01

Calabrio

Workforce intelligence

02

Looker

Analytics & exploration

03

Snowflake

Data & querying

04

Dagster

Data orchestration

05

Datamill

Data workflows

06

GitHub

Code & collaboration

07

Grafana

Monitoring & dashboards

08

Datadog

Observability

09

Figma

Design & prototyping

10

Showing all 10 tools

And whatever the next good idea calls for.
The way I see it

Good systems.
Great people.

Technology should make work feel more human.
That’s the kind of work I’m here to do.

Back to the top
05 / Get in touch

Let’s talk.

Have an idea, a question or something to build?
I’d love to hear from you.

info@mikhailgarayev.com

Ideas. Collaborations. Good conversations.