In the moment.
Ahead of the curve.
Making sense of changing demand, staffing and performance. Bringing the right context into intraday decisions.
Explore the focus
Tools in my workflow: Quinyx, Calabrio, Looker.
I’m Mikhail. I connect people, data and
systems to make work work better.
Workforce Management Global
Intraday Automations Specialist
Operations move fast.
I help the systems keep up.
I work at the intersection of workforce management, analytics and automation — turning complex operational needs into tools that make everyday decisions easier.
From intraday visibility to connected workflows, my focus is simple: less repetitive work, clearer information and more room for people to do their best.
Different disciplines.
One connected way of thinking.
Making sense of changing demand, staffing and performance. Bringing the right context into intraday decisions.
Connecting tools and building workflows that take the repetitive steps out of day-to-day operations.
Turning scattered information into clear, useful views. Building the visibility teams need to understand what’s happening and what to look at next.
Complexity is a starting point.
See what happens when the dots connect.
Separate signals. Different systems. Look closely before deciding what needs to change.
The platforms I work with to turn
operational questions into useful systems.
Workforce management
01Workforce intelligence
02Analytics & exploration
03Data & querying
04Data orchestration
05Data workflows
06Code & collaboration
07Monitoring & dashboards
08Observability
09Design & prototyping
10Showing all 10 tools
Technology should make work feel more human.
That’s the kind of work I’m here to do.
Have an idea, a question or something to build?
I’d love to hear from you.
Ideas. Collaborations. Good conversations.